Possible Delivery Delays Due to High Parcel Volume and Holiday Season

BPD Express informs customers that processing and delivery times may be temporarily extended during the upcoming peak period. The main reasons are seasonal increases in parcel and document volumes and the holiday/vacation season, which can affect processing speed at certain stages of international logistics.

This notice applies to BPD Express international shipments from Europe and may affect specific routes and shipment batches.

What may be affected

• Delivery times on some routes may temporarily exceed standard timelines.

• Tracking updates may appear with delays (especially during sorting/consolidation/handovers between transport stages).

• Processing capacity at certain hubs may be reduced due to peak load and holiday staffing.

What BPD Express is doing

• strengthening control at key processing and route checkpoints;

• prioritizing operations based on incoming flow and processing stage;

• supporting customers with status checks when a shipment number / tracking number is provided.

Customer recommendations

• For time-critical shipments, plan ahead and choose the appropriate service level.

• Use BPD Express online tracking with your tracking number.

• Delayed tracking updates do not automatically indicate loss: status updates can lag during peak periods.

• When contacting support, always include your shipment number / tracking number for a precise check.

Thank you for your understanding. BPD Express continues operating as usual and is taking steps to minimize the impact of seasonal peak load on international delivery.