Delays in Tracking Shipments Sent to Russia

Official Statement from BPD Express

This statement reflects the current operational situation. At present, some shipments destined for Russia may experience temporary delays in tracking updates.

Similar situations have occurred previously, including in August 2024, and are related to increased pressure on postal infrastructure.

Current Situation

During the pre-holiday and holiday season, shipment volumes rise significantly. This can result in delays both in parcel processing and in updating tracking information.

Some shipments have already arrived at local post offices and are awaiting collection by recipients, while tracking updates may lag behind.

Important Information

Shipments Sent in November and December

All shipments sent in November and December are not lost and will be delivered. The delays are operational and technical in nature.

Affected Destinations

Tracking delays apply only to shipments sent to Russia.
All other delivery destinations continue to operate as usual.

FAQ — Frequently Asked Questions

Why is my tracking status not updating?
High seasonal volume may cause delays in tracking updates.

Does this mean my parcel is lost?
No. Missing updates do not indicate a lost shipment.

Where could my parcel be now?
Some parcels are already at local post offices awaiting pickup.

What should recipients do?
Recipients are advised to use their tracking number and, where possible, contact their local post office.

Are other destinations affected?
No. Only shipments to Russia are impacted.

Conclusion

BPD Express continues to closely monitor the situation and remains in coordination with logistics partners. We thank our customers for their understanding and patience.