Service Point Relations Manager

BPD Express is looking for a person who will serve as the key link between the company and the network of BPD Express service points across Europe.

About the role

This role is about people, trust, and genuine communication. You will build and maintain long-term partner relationships with BPD Express service points, visit them regularly, support them with day-to-day topics, and act as a reliable point of contact and company representative for our partners.

Key responsibilities

• continuous communication and coordination with BPD Express service points;

• in-person visits and on-site meetings with partners;

• support, consulting, and operational guidance for service points;

• building and maintaining trusted, long-term partner relationships;

• collecting feedback and improvement suggestions;

• ensuring compliance with BPD Express service standards;

• contributing to the development and expansion of the service point network.

Who we are looking for

• an outgoing, communicative person who builds relationships easily;

• a responsible, self-driven professional;

• someone who acts as a partner rather than a formal controller;

• willingness to travel and engage in face-to-face communication;

• Russian is required; German and/or English is a strong advantage.

What we offer

• a role in an international logistics company established in 1992;

• a hands-on position with real impact on service quality and network growth;

• trust, autonomy, and support from the team;

• stable employment and opportunities for professional growth;

• participation in the expansion of the international BPD Express network.

If this role resonates with you and you would like to join the BPD Express team, please send your CV and a short introduction to careers@bpd-express.de.