Parcels from Germany and the EU: Inside the BPD Express warehouse

4 min read BPD Express
Parcels from Germany and the EU: Inside the BPD Express warehouse

You weighed the gifts at home, then added the box, packing paper and tape. The weight on the booking still refers to the gifts alone. The fully packed parcel that arrives at our warehouse in Büttelborn weighs more. As it moves along the conveyor, we scan the barcode, measure the parcel, check its weight and photograph the packaging.

What happens to your parcel on the conveyor

At the BPD Express central warehouse in Germany, we use VITRONIC VIPAC IN-MOTION to automate intake. Two identical boxes can be heading for different cities. The system reads the barcode on the shipping label and associates the weight, dimensions and packaging image with the correct shipment.

Why you should avoid covering the whole box with clear tape

Seal the seams and leave the shipping label and address uncovered. Glossy packing tape reflects the scanner’s light. If glare obscures the barcode, the camera may fail to read it and the entire conveyor line may stop.

The warehouse team then has to take the parcel off the conveyor by hand and remove the tape. Sometimes the label or the top layer of cardboard with the written address comes away with the tape. If that happens, the team has to put the address on again.

Place the label on one flat side of the box so the whole barcode is visible. If you reuse a box, remove the old shipping labels first.

How we check what is inside parcels

The warehouse also uses X-ray screening. This separate check helps staff identify items that are prohibited from transport. Sometimes these items are discovered after a box has been handed over. The warehouse team resolves questions about the contents before the parcel continues its journey.

Before sealing your box, check the rules for your destination. If you are unsure about a particular item, ask us before handing it over. Check shipping restrictions

Which weight is used to calculate the shipping cost

At the warehouse, we weigh the complete parcel, including the box, tape and packing materials. The padding that protects a fragile gift counts towards the total weight too.

At home, weigh the parcel once it is packed and sealed and enter that weight when booking. This gives you a more accurate estimate. The shipping cost may change if the warehouse records a different weight.

Sealed parcel with yellow tape on a platform scale.

What a photo of the packaging can show

If a corner of the box is dented, an arrival photo helps establish how the packaging looked when we received it. The photo may show dents, tears in the cardboard or other visible damage. The external packaging check is carried out with the box closed.

An arrival photo and an external packaging check are included in BPD Care and BPD Care+. With BPD Standard, you can add these services separately. Compare BPD Express service packages

Where you can send parcels from and to

From Germany and other EU countries — Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden. England is also available in the calculator.

Delivery destinations — Russia, Ukraine, Belarus, Kazakhstan, Kyrgyzstan, Uzbekistan, Armenia, Azerbaijan, Georgia, Turkmenistan, Crimea, Donetsk and Luhansk.

Sending a parcel from Germany to Kazakhstan, Poland to Belarus or Italy to Kyrgyzstan? Select the country of origin and destination, then enter the weight of the packed box. Calculate shipping costs

Frequently asked questions about shipping from Germany and the EU

Where can I drop off a parcel in Germany?

Enter your postcode on the BPD Express map. Find a drop-off point

How do I hand over a parcel in another EU country?

Select your country when booking. If drop-off with a shipping label is available, you’ll receive the label and instructions on where to take the box. Book a shipment

My parcel has reached the warehouse. How do I know if it has left?

After intake, parcels are processed, sorted by destination and prepared for loading. Use the parcel number on your receipt or invoice to check for the next tracking update. Track your parcel

A new service planned for 2027

From early 2027, we plan to offer packing parcels in vacuum bags. We’ll explain which shipments it suits and how to order it closer to launch.

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