News and updates

We share service updates, changes, and useful information

2 min read Possible Delivery Delays Due to High Parcel Volume and Holiday SeasonArchived seasonal notice. The volumes described below relate to the publication period and do not mean that all shipments are currently delayed. Use your tracking number to check your parcel.BPD Express informs customers that processing and delivery times may be temporarily extended during the upcoming peak period. The main reasons are seasonal increases in parcel and document volumes and the holiday/vacation season, which can affect processing speed at certain stages of international logistics. This notice applies to BPD Express international shipments from Europe and may affect specific routes and shipment batches. What may be affected Delivery times on some routes may temporarily exceed standard timelines. Tracking updates may appear with delays (especially during sorting/consolidation/handovers between transport stages). Processing capacity at certain hubs may be reduced due to peak load and holiday staffing. What BPD Express is doing strengthening control at key processing and route checkpoints; prioritizing operations based on incoming flow and processing stage; supporting customers with status checks when a shipment number / tracking number is provided. Customer recommendations For time-critical shipments, plan ahead and choose the appropriate service level. Use BPD Express online tracking with your tracking number. Delayed tracking updates do not automatically indicate loss: status updates can lag during peak periods. When contacting support, always include your shipment number / tracking number for a precise check. Thank you for your understanding. BPD Express continues operating as usual and is taking steps to minimize the impact of seasonal peak load on international delivery. Subscribe to our Telegram channel BPD Express news, shipping updates and practical tips in one place. Subscribe to the channel BPD Express on InstagramNews and practical shipping tips. Our temporary profile is @bpdexpress.de.Follow on Instagram Related articlesBPD Express tracking: check your shipment statusParcel shipping advice — BPD ExpressRead 2 min read BPD Express announces expansion of its service point network in SpainOfficial statement from BPD ExpressBPD Express, an international postal and logistics operator, announces the expansion of its service point network in Spain as part of the ongoing development of its European infrastructure for international shipments. Purpose of the expansion in SpainThe expansion aims to improve access to international shipping services for private customers and businesses. It also supports consistent service quality through unified standards and centrally managed shipment processing. What a BPD Express service point isA BPD Express service point is an official location for accepting and supporting international shipments (parcels and documents). Service points operate under unified network standards and are integrated into BPD Express centralized IT infrastructure, including shipment processing, pricing logic, and tracking. Priority locations for new service pointsBPD Express is reviewing applications in Spanish cities and regions with stable demand for international shipping and strong accessibility. Priority locations include: Madrid, Barcelona, Valencia, Málaga, Alicante, Sevilla, Zaragoza, Palma de Mallorca. Tourist regions and areas with international customer traffic are also considered: Costa del Sol, Costa Blanca, Cataluña, Comunidad Valenciana, Islas Baleares, Islas Canarias (including Tenerife). Who can become a service pointEntrepreneurs and companies are invited to cooperate, including existing businesses in service industries, logistics, retail, and other customer-facing operations. A service point can be operated from a store, office, or another customer-accessible location, provided network standards and service requirements are met. How to apply and contact detailsTo receive cooperation terms and location requirements, please contact the BPD Express team: business@bpd-express.deWhatsApp / Telegram Note for existing service pointsExisting service points are encouraged to regularly update their information (address, contact details, opening hours) to ensure customers can easily find the nearest location and receive accurate details. Subscribe to our Telegram channel BPD Express news, shipping updates and practical tips in one place. Subscribe to the channel BPD Express on InstagramNews and practical shipping tips. Our temporary profile is @bpdexpress.de.Follow on Instagram Related articlesBecome a BPD Express Service Point Partner in EuropeParcels from Tenerife and Spain — BPD ExpressRead 3 min read Parcel Delivery from All Regions of Spain to Russia, Crimea, CIS Countries and the Caucasus in 2026Key overview In 2026, BPD Express accepts parcels from Spain and organizes delivery to Russia, Crimea, CIS countries and the Caucasus. Shipments are arranged online: after submitting the request, a shipping label is generated. Parcels are handed over via Spain’s national postal service Correos. Shipment status is available via tracking number on the BPD Express website.Book and pay for delivery online on the BPD Express website. The initial amount is based on the weight you enter and the services you select. We check the parcel’s weight at the warehouse. If the cost increases, pay the difference online. We dispatch the parcel from the warehouse only after receiving the additional payment. Acceptance of parcels via Correos from all regions of Spain BPD Express accepts parcels via Correos not only from Tenerife, but from all regions of Spain, including the mainland and the islands. Shipments are accepted from the following areas: Canary Islands:Tenerife, Gran Canaria, Lanzarote, Fuerteventura, La Palma, La Gomera, El Hierro. Balearic Islands:Mallorca, Menorca, Ibiza, Formentera. Mainland Spain:all regions and cities of Spain served by Correos. The shipment procedure, label generation and tracking process are the same for all regions of Spain. Main destination countries Russia, Crimea, Ukraine, Belarus, Kazakhstan, Kyrgyzstan, Armenia, Georgia, Azerbaijan, Moldova, Tajikistan, Uzbekistan, Turkmenistan. How to arrange shipment online from Spain Shipments can be arranged online at:https://bpd-express.de/sentparcel Standard procedure: Select the country of dispatch, enter the approximate parcel weight and choose the destination country. Calculate the price and select a suitable tariff. Please read all additional information carefully. Sender details must be entered in Latin characters, recipient details in Cyrillic. Verify the recipient’s address: postal code, city/region and contact phone number. Confirm the request and receive the shipping label. Shipping label A free shipping label is generated after the request is submitted. It must be printed and securely attached to the parcel.Do not cover the barcode with tape. Parcel drop-off via Correos The prepared parcel must be handed over at any Correos post office.The drop-off receipt should be kept. Once the parcel arrives at the warehouse in Germany, the customer will be notified. Tracking by shipment number The delivery status to the warehouse in Germany and further transport to the destination country can be checked via tracking number:https://bpd-express.de/site/tracking Typical shipment contents and notes Most commonly shipped items include clothing, footwear, personal belongings, gifts, household goods and purchases from Spanish stores. Certain product categories are restricted. It is recommended to review the applicable rules before shipping. FAQ: https://bpd-express.de/faq Useful links and contacts • Create shipment: https://bpd-express.de/sentparcel• Tracking: https://bpd-express.de/site/tracking• FAQ: https://bpd-express.de/faq• All news: https://bpd-express.de/news Contacts:• https://www.bpd-express.de• WhatsApp: +49 171 3763353• Telegram: @BPDEXPRESS_BOT• Telegram: Message us on Telegram• E-mail: info@bpd-express.de Subscribe to our Telegram channel BPD Express news, shipping updates and practical tips in one place. Subscribe to the channel BPD Express on InstagramNews and practical shipping tips. Our temporary profile is @bpdexpress.de.Follow on Instagram Related articlesParcels from Spain to RussiaBPD Express service points in Spain: become a partnerRead 2 min read BPD Express – a technology-driven logistics company for international shipments from EuropeBPD Express announces its transition to an expanded development model, positioning the company as a tech-driven logistics provider that combines international delivery with proprietary digital solutions. For many years, BPD Express has specialized in shipping parcels and documents from Europe to Russia, the CIS, the Caucasus, and Central Asia. The company has built a robust logistics infrastructure featuring centralized route control, transparent tracking, and end-to-end door-to-door shipment support. At this new stage, BPD Express is strengthening its focus on logistics technology, automation, and intelligent data processing—grounded in the company’s real operational workflows. Logistics enhanced by technology and AI The transition to a technology-driven model includes implementing in-house IT solutions designed to increase the accuracy and speed of shipment processing: automated processing of logistics documents and receipts intelligent recognition and validation of sender and recipient data automation of packing list handling and product grouping reducing human-factor impact in critical logistics processes increasing transparency and operational control across international delivery BPD Express uses AI to support the operations team—not to replace human oversight. All solutions are implemented with reliability, security, and applicable regulatory requirements in mind.   What this means for customers For customers, this technological focus translates into faster processing, fewer document and address errors, more stable and predictable delivery timelines, and continued personal support throughout the shipment journey. BPD Express emphasizes that automation and digitalization serve one purpose: improving the quality of international delivery from Europe.   Strategic development of BPD Express The shift toward a tech-driven logistics model is a logical next step in the evolution of BPD Express. By combining hands-on international logistics expertise with modern digital tools, the company is shaping a new service standard for deliveries originating in Europe. BPD Express is not just delivery. It is technology-driven logistics—under control. Subscribe to our Telegram channel BPD Express news, shipping updates and practical tips in one place. Subscribe to the channel BPD Express on InstagramNews and practical shipping tips. Our temporary profile is @bpdexpress.de.Follow on Instagram Related articlesUpdated Website and Customer Account | BPD ExpressDownload BPD Express for iPhone and AndroidRead 2 min read BPD Express: parcels and documents from EuropeA parcel for family, personal belongings or important papers: every shipment needs clear next steps. BPD Express arranges parcel and document delivery from Europe and helps customers prepare their shipments.Experience since 1992The company began operating in Germany in 1992. Read about its development and international postal infrastructure in the BPD Express history.Parcel or documentsGoods need suitable packaging, a contents description and recipient details. Protect documents from moisture and folding, and check the booking process for that shipment type. If unsure, explain what you need to send to the team.Start with a quoteEnter the origin, destination and packed weight in the booking form. Review available services for the recipient’s address. If your parcel is already on its way, use tracking.Need help?Message us on WhatsApp or Telegram. Include the origin country, recipient address and parcel weight. For an existing shipment, add its tracking number. For calls: +49 6155 840777. Subscribe to our Telegram channel BPD Express news, shipping updates and practical tips in one place. Subscribe to the channel BPD Express on InstagramNews and practical shipping tips. Our temporary profile is @bpdexpress.de.Follow on Instagram Related articlesBPD Express history: delivering since 1992What is BPD? Bankowski Paket Dienst | BPD ExpressRead 2 min read Christmas Greetings from BPD ExpressThe greetings and holiday hours below refer to the original publication year. Current schedule changes are announced separately in our news.Dear Customers, The BPD Express team would like to wish you a Merry Christmas and a joyful holiday season.May this special time bring warmth, peace, happiness, and confidence in the days ahead to you and your loved ones. Thank you for your trust and for choosing BPD Express — your reliable partner for international parcel delivery from Europe. Every day, we help connect people across borders and ensure that your shipments reach family and friends safely and on time. Please note:From December 24 to December 26 inclusive, the BPD Express office and warehouse are closed due to the Christmas holidays.However, order submission and request processing continue — we remain available and respond to inquiries even during the holiday period. How to contact us You can submit a shipment request and receive support through the following channels: via our website: www.bpd-express.de WhatsApp Telegram Message us on Telegram Where we ship from and to BPD Express accepts parcels from all countries of the European Union and delivers reliably: to Russia to CIS countries to the Caucasus to Central Asia We handle both private and commercial shipments and provide assistance with packaging, customs declaration, insurance, and shipment tracking. We wish you a warm and peaceful holiday season, good health, and positive news.Merry Christmas! Kind regards,BPD ExpressInternational parcel delivery from Europe Subscribe to our Telegram channel BPD Express news, shipping updates and practical tips in one place. Subscribe to the channel BPD Express on InstagramNews and practical shipping tips. Our temporary profile is @bpdexpress.de.Follow on Instagram Related articlesBPD Express Family Album — Customer Photos and MemoriesBPD Express history: delivering since 1992Read 2 min read How BPD Express supports international shipmentsBPD Express helps customers send parcels and documents from Europe. Since 1992, we have developed a service built around clear steps: booking, handover, warehouse processing and tracking.One booking with clear next stepsEnter the route and recipient details, select an available handover option and follow the instructions. Partner carriers may handle individual transport stages. Contact BPD Express with questions about your booking.Help with preparationThe team can help with the booking form, packaging requirements and recipient details. Discuss unusual dimensions or specific contents before shipping.Check status and choose servicesView recorded events in tracking. Basic service and additional checks are explained in the BPD Standard, Care and Care+ comparison. Choose the services you need.Need help?Message us on WhatsApp or Telegram. Include the origin country, recipient address and parcel weight. For an existing shipment, add its tracking number. For calls: +49 6155 840777. Subscribe to our Telegram channel BPD Express news, shipping updates and practical tips in one place. Subscribe to the channel BPD Express on InstagramNews and practical shipping tips. Our temporary profile is @bpdexpress.de.Follow on Instagram Related articlesBPD Express digital shipping servicesHow to send a parcel with BPD Express: step by stepRead 2 min read How to send a parcel with BPD Express: step by stepYou can book your BPD Express parcel online. Have the recipient details ready, pack the contents and weigh the complete parcel to get a more accurate shipping estimate.A note on courier pickupDPD courier pickup through BPD Express is temporarily suspended. Drop-off with valid DHL and DPD labels remains available. Choose an available handover option for your booking and follow the label instructions.1. Book the shipmentOpen the booking form. Enter the origin, destination, weight including packaging, and the recipient’s name, address, postal code and phone number. Check the contents and selected services.2. Prepare the box and labelUse a sturdy box, protect fragile items and fill empty spaces. Remove old shipping labels. Print the new label and attach it flat so the barcode stays readable.3. Choose a suitable drop-off pointCheck the carrier in your instructions, the location’s acceptance rules and size limits. Not every locker or partner shop accepts every type of label. Keep your drop-off receipt.4. Pay online and track your parcelBook and pay for delivery online on the BPD Express website. The initial amount is based on the weight you enter and the services you select. We check the parcel’s weight at the warehouse. If the cost increases, pay the difference online. We dispatch the parcel from the warehouse only after receiving the additional payment. Check progress using shipment tracking.Need help?Message us on WhatsApp or Telegram. Include the origin country, recipient address and parcel weight. For an existing shipment, add its tracking number. For calls: +49 6155 840777. Subscribe to our Telegram channel BPD Express news, shipping updates and practical tips in one place. Subscribe to the channel BPD Express on InstagramNews and practical shipping tips. Our temporary profile is @bpdexpress.de.Follow on Instagram Related articlesPostal codes when booking with BPD ExpressHow to pay for parcel delivery onlineRead 3 min read How a customer shipped a parcel from Germany to Kazakhstan with BPD Express: full walkthrough & recommendationsWe continue to share real customer shipping examples to show how delivery with BPD Express works in practice. This time: a parcel sent from Germany to Kazakhstan—similar to Leonid’s experience, where he handed the parcel over at one of our service points located in MIX Markt. How shipping to Kazakhstan works The customer prepared the parcel at home, packed it according to the guidelines, and brought it to the nearest drop-off point. In his case, it was a MIX Markt where BPD Express counters are available. Any customer can easily find the nearest service point:Enter your postal code here: https://bpd-express.de/sammelstellenThe system will automatically show the closest drop-off and pickup location. After handing in the parcel, the customer received a tracking number to monitor delivery. The shipment arrived at our central warehouse in Germany, was sorted, and then dispatched to Kazakhstan. Delivery runs steadily, and statuses are updated regularly. Track your parcel: https://bpd-express.de/site/tracking What you can send with BPD Express Allowed items include: clothing and shoes properly packed personal belongings children’s products accessories and small household items factory-packed sweets, dry food, coffee cosmetics (except aerosols) textiles, dishes, gift sets non-prescription vitamins technical accessories without batteries What is prohibited Prohibited items include: alcohol and tobacco products mobile phones, laptops, tablets, drones power banks, rechargeable batteries, lithium batteries aerosols, gas canisters, flammable substances weapons and weapon components cash, securities prescription medicines plants, seeds liquids over 100 ml auto parts Proper packaging is the key to safe delivery Correct packaging is a mandatory requirement for stable and fast delivery to Kazakhstan and other destinations. Box selection & protecting the contents Use a sturdy box with minimal empty space. Avoid “air gaps”: fill empty space with paper or protective materials. Used boxes are acceptable only if they are strong and undamaged. For valuable items, use a new box sized appropriately for the shipment. How to use tape correctly Apply tape minimally: on corners along edges crosswise across the centerThis provides sufficient fixation without overstressing the box. How to label the parcel You may label it by hand. Top left: your address your full name (Latin letters) phone number Bottom right: recipient address recipient full name (in Russian) phone number After that, the parcel is ready for shipment. Minimum shipment weight Parcels under 5 kg are also available. Check prices and weight limits for your route when booking. How to contact BPD Express We are always available to assist you: WhatsApp: +49 171 3763353 Telegram: @BPDEXPRESS_BOT Email: office@bpd-express.de For shipment questions, message us on WhatsApp or Telegram. Include the route and, for an existing shipment, its tracking number. WhatsApp · Telegram Service points: https://bpd-express.de/sammelstellen (enter your postal code to find the nearest point) Video of a similar shipping process For a visual example, you can watch a similar process here:   Subscribe to our Telegram channel BPD Express news, shipping updates and practical tips in one place. Subscribe to the channel BPD Express on InstagramNews and practical shipping tips. Our temporary profile is @bpdexpress.de.Follow on Instagram Related articlesParcel to Kazakhstan: Leonid’s BPD Express experienceParcels from Germany to KazakhstanRead