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3 min read We’ve updated our website and your customer accountSending a parcel should be simple. That’s why we’ve updated the BPD Express website and customer account, making navigation clearer, shipment booking easier and adding more features to help you manage your parcels. Our goal is to help you spend less time booking shipments and find the information you need more easily. A clearer, easier-to-use website We’ve reorganised the website and improved how information is presented. This makes it easier to explore our services, find answers to your questions and start booking a shipment. We’ve also focused on the steps along the way: which options to choose, what information to provide and what happens next. Your updated customer account Your customer account now offers more features. We’ve also worked to make everyday tasks simpler and easier to understand, whether you’re a regular customer or using BPD Express for the first time. When booking, you can choose the service package that suits your shipment: BPD Standard, BPD Care or BPD Care+, along with any additional services you need. Find out more about the packages, prices and included services in our article about BPD Standard, Care and Care+. Getting started on the updated website Calculate shipping costs. On the homepage, select the origin country, destination country and parcel weight.Open your customer account. You will find the account button at the top of the website.Choose your service. When booking, compare BPD Standard, BPD Care and BPD Care+ and add the services you need. If your parcel is already on its way, use the tracking section on the website. Regular improvements from here on The updated website provides a foundation for further development. We’ll regularly add features, simplify individual steps and improve the experience from exploring our services and booking a shipment to receiving a parcel. We’ll introduce these changes gradually, guided by our customers’ questions and experiences. Your feedback matters Was a step unclear? Did you notice an error or find that a useful feature was missing? Please let us know. Specific examples are particularly helpful: what were you trying to do, and where did you run into difficulty? You can contact us via WhatsApp or Telegram. Visit the updated BPD Express website, sign in to your customer account and explore the changes. Thank you for choosing BPD Express and helping us make our service easier to use! Subscribe to our Telegram channel BPD Express news, shipping updates and practical tips in one place. Subscribe to the channel BPD Express on InstagramNews and practical shipping tips. Our temporary profile is @bpdexpress.de.Follow on Instagram Related articlesDownload BPD Express for iPhone and AndroidBPD Express tracking: check your shipment statusRead 2 min read BPD Express Launches Mobile App for iPhone and AndroidThe BPD Express app is available for iPhone and Android. Create shipments, check parcel statuses and contact our team from your smartphone. Here are the main features and official download links.Download for iPhoneDownload for AndroidCreate a shipment in the appHave the sender’s and recipient’s details ready, create a shipment and select the available delivery options. You can return to your order information in the app whenever you need it.Book and pay for delivery online on the BPD Express website. The initial amount is based on the weight you enter and the services you select. We check the parcel’s weight at the warehouse. If the cost increases, pay the difference online. We dispatch the parcel from the warehouse only after receiving the additional payment. Conditions and available shipping options depend on the destination.Parcel tracking and notificationsThe parcel list lets you check the statuses of several shipments in one place. Real-time tracking is available for Kazakhstan and Kyrgyzstan, with delivery progress displayed in the app.Enable push notifications to receive status updates. If notifications do not arrive, check the permissions for BPD Express in your phone settings.Contact our team and receive a recipient photoIf you have a question about a shipment, contact our team. Having your order number ready helps us find the relevant information more quickly.We have also kept our recipient photo service in a digital format. For many families, it is both confirmation of delivery and a personal moment shared with loved ones. Ask our team about the conditions for your shipment.Getting startedOpen the App Store or Google Play using a button below.Install BPD Express and follow the on-screen instructions.Allow notifications if you would like to receive shipment updates.Create a shipment or check your parcel information.Device compatibility and the available app version are listed in the relevant store.Download for iPhoneDownload for AndroidUseful information before you sendThe updated BPD Express website and customer accountBPD Standard, Care and Care+: compare services Subscribe to our Telegram channel BPD Express news, shipping updates and practical tips in one place. Subscribe to the channel BPD Express on InstagramNews and practical shipping tips. Our temporary profile is @bpdexpress.de.Follow on Instagram Related articlesBPD Express tracking: check your shipment statusUpdated Website and Customer Account | BPD ExpressRead 2 min read How to enter the recipient’s address for a parcelBefore booking a parcel shipment, ask the recipient to send their full address in one message. This makes it easier to copy the details into the form and check them before sending the parcel. Which alphabet should I use? Always write the sender’s address in Latin letters.Always write the recipient’s address in Cyrillic, using the Russian alphabet. What to check before booking Recipient’s first and last name. Check the spelling against the details they sent you.Country, town or city, and street. If places have similar names, confirm the correct one.House and apartment numbers. Include the building or block number if it is part of the address.Recipient’s phone number. Check the country code and make sure the number is current. Before confirming the booking, compare the details in the form with the address the recipient sent you. What if there is a mistake in the address? If you have not confirmed the booking yet, correct the details in the form. If you have already booked, contact BPD Express support via WhatsApp or Telegram. Include the booking or tracking number and the complete, correct address. If the parcel is already on its way, we can check whether the address can still be changed. Book a shipment Subscribe to our Telegram channel BPD Express news, shipping updates and practical tips in one place. Subscribe to the channel BPD Express on InstagramNews and practical shipping tips. Our temporary profile is @bpdexpress.de.Follow on Instagram Related articlesHow to send a parcel with BPD Express: step by stepHow to pay for parcel delivery onlineRead 2 min read BPD Express – a technology-driven logistics company for international shipments from EuropeBPD Express announces its transition to an expanded development model, positioning the company as a tech-driven logistics provider that combines international delivery with proprietary digital solutions. For many years, BPD Express has specialized in shipping parcels and documents from Europe to Russia, the CIS, the Caucasus, and Central Asia. The company has built a robust logistics infrastructure featuring centralized route control, transparent tracking, and end-to-end door-to-door shipment support. At this new stage, BPD Express is strengthening its focus on logistics technology, automation, and intelligent data processing—grounded in the company’s real operational workflows. Logistics enhanced by technology and AI The transition to a technology-driven model includes implementing in-house IT solutions designed to increase the accuracy and speed of shipment processing: automated processing of logistics documents and receipts intelligent recognition and validation of sender and recipient data automation of packing list handling and product grouping reducing human-factor impact in critical logistics processes increasing transparency and operational control across international delivery BPD Express uses AI to support the operations team—not to replace human oversight. All solutions are implemented with reliability, security, and applicable regulatory requirements in mind.   What this means for customers For customers, this technological focus translates into faster processing, fewer document and address errors, more stable and predictable delivery timelines, and continued personal support throughout the shipment journey. BPD Express emphasizes that automation and digitalization serve one purpose: improving the quality of international delivery from Europe.   Strategic development of BPD Express The shift toward a tech-driven logistics model is a logical next step in the evolution of BPD Express. By combining hands-on international logistics expertise with modern digital tools, the company is shaping a new service standard for deliveries originating in Europe. BPD Express is not just delivery. It is technology-driven logistics—under control. Subscribe to our Telegram channel BPD Express news, shipping updates and practical tips in one place. Subscribe to the channel BPD Express on InstagramNews and practical shipping tips. Our temporary profile is @bpdexpress.de.Follow on Instagram Related articlesUpdated Website and Customer Account | BPD ExpressDownload BPD Express for iPhone and AndroidRead 2 min read How to track your BPD Express parcelTo check the status of your parcel or document shipment, open BPD Express tracking, enter your tracking number and select “Track parcel”. The latest recorded event appears once tracking data is available. Where can I find my BPD Express tracking number? Your BPD Express tracking number appears on your receipt or invoice. It starts with a lowercase Latin b. Copy the whole number, including the letter, and check that no extra spaces appear when you paste it. Which number should I use before and after the warehouse? If you sent your parcel with a local carrier’s label, you may have two tracking numbers. Carrier tracking number for the journey to the BPD Express warehouse. Use it to check acceptance and progress on this leg. BPD Express tracking number for onward delivery from the warehouse to the recipient. What does tracking show? The tracking history shows recorded events such as acceptance, processing, handover for onward transport and delivery. The status updates when new data for these events becomes available. What if my tracking status hasn’t changed? If the search returns no result, check that you entered the full number and used the right number for that part of the journey. If you can see the tracking history, check the date and description of the last event. There may be a gap between updates while the parcel moves to its next stage. If the estimated delivery time has passed, message us on WhatsApp or Telegram. Include your tracking number and the date of the last event, if shown. To call us, use +49 6155 840777. Subscribe to our Telegram channel BPD Express news, shipping updates and practical tips in one place. Subscribe to the channel BPD Express on InstagramNews and practical shipping tips. Our temporary profile is @bpdexpress.de.Follow on Instagram Related articlesDownload BPD Express for iPhone and AndroidPostal codes when booking with BPD ExpressRead 1 min read BPD Express app: from announcement to launchThis is the original announcement of the BPD Express mobile app. The app has now been released for iPhone and Android.What we plannedWe were developing a way to book parcels and check their status on a smartphone, making everyday shipping tasks easier to access on mobile.Features and downloadsOur app launch article describes the features and provides App Store and Google Play links. Use these links to install the official BPD Express app.Need help?Message us on WhatsApp or Telegram. Include the origin country, recipient address and parcel weight. For an existing shipment, add its tracking number. For calls: +49 6155 840777. Subscribe to our Telegram channel BPD Express news, shipping updates and practical tips in one place. Subscribe to the channel BPD Express on InstagramNews and practical shipping tips. Our temporary profile is @bpdexpress.de.Follow on Instagram Related articlesUpdated Website and Customer Account | BPD ExpressBPD Express tracking: check your shipment statusRead 2 min read Updated BPD Express Website — More Convenient Than EverWe are pleased to announce that the BPD Express website has been significantly updated. We continuously improve our international delivery service to make it clearer, more convenient, and more technologically advanced for our customers. As part of the update, the website design was modernized, the structure was optimized, and new functionality was introduced to enhance the overall user experience. Customer Account BPD Express customers now have access to a personal customer account where they can: track shipments online; create new shipping requests; manage all shipments in one place; view current statuses and shipment history. The customer account simplifies shipment management and provides full transparency at every stage. Improved Navigation and Interface We have redesigned the website structure and implemented a modern, intuitive interface. Important information is now easier to find, and navigation is more convenient on both desktop and mobile devices. We continue to introduce new features step by step, based on real customer needs and feedback. The mobile app is now availableThe BPD Express app for iPhone and Android has been released. The launch article includes features and download links. The app will allow you to track shipments and manage delivery requests even more conveniently directly from your smartphone. Business Hours Current customer service hours are listed on the contact page. BPD Express Delivery Geography BPD Express provides international parcel and document delivery from European countries to the following destinations: Russia — entire territory including Crimea, the Caucasus, and northern and remote regions; Kazakhstan; Kyrgyzstan; Armenia; Azerbaijan; Georgia; Uzbekistan; Tajikistan; Turkmenistan; Moldova. Delivery is available both to major cities and to any settlement, regardless of size or location. Subscribe to our Telegram channel BPD Express news, shipping updates and practical tips in one place. Subscribe to the channel BPD Express on InstagramNews and practical shipping tips. Our temporary profile is @bpdexpress.de.Follow on Instagram Related articlesUpdated Website and Customer Account | BPD ExpressBPD Standard, Care and Care+ — Service Packages | BPD ExpressRead