How to enter the recipient’s address for a parcel

2 min read BPD Express
How to enter the recipient’s address for a parcel

Before booking a parcel shipment, ask the recipient to send their full address in one message. This makes it easier to copy the details into the form and check them before sending the parcel.

Which alphabet should I use?

  • Always write the sender’s address in Latin letters.
  • Always write the recipient’s address in Cyrillic, using the Russian alphabet.
Example of a sender address in Latin letters
Example of a recipient address in Cyrillic

What to check before booking

  • Recipient’s first and last name. Check the spelling against the details they sent you.
  • Country, town or city, and street. If places have similar names, confirm the correct one.
  • House and apartment numbers. Include the building or block number if it is part of the address.
  • Recipient’s phone number. Check the country code and make sure the number is current.

Before confirming the booking, compare the details in the form with the address the recipient sent you.

What if there is a mistake in the address?

If you have not confirmed the booking yet, correct the details in the form. If you have already booked, contact BPD Express support via WhatsApp or Telegram. Include the booking or tracking number and the complete, correct address. If the parcel is already on its way, we can check whether the address can still be changed.

Book a shipment

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