We’ve updated our website and your customer account

2 min read Отдел маркетинг BPD Express
We’ve updated our website and your customer account

Sending a parcel should be simple. That’s why we’ve updated the BPD Express website and customer account, making navigation clearer, shipment booking easier and adding more features to help you manage your parcels.

Our goal is to help you spend less time booking shipments and find the information you need more easily.

A clearer, easier-to-use website

We’ve reorganised the website and improved how information is presented. This makes it easier to explore our services, find answers to your questions and start booking a shipment.

We’ve also focused on the steps along the way: which options to choose, what information to provide and what happens next.

Your updated customer account

Your customer account now offers more features. We’ve also worked to make everyday tasks simpler and easier to understand, whether you’re a regular customer or using BPD Express for the first time.

When booking, you can choose the service package that suits your shipment: BPD Standard, BPD Care or BPD Care+, along with any additional services you need.

Find out more about the packages, prices and included services in our article about BPD Standard, Care and Care+.

Regular improvements from here on

The updated website provides a foundation for further development. We’ll regularly add features, simplify individual steps and improve the experience from exploring our services and booking a shipment to receiving a parcel.

We’ll introduce these changes gradually, guided by our customers’ questions and experiences.

Your feedback matters

Was a step unclear? Did you notice an error or find that a useful feature was missing? Please let us know.

Specific examples are particularly helpful: what were you trying to do, and where did you run into difficulty?

You can contact us via WhatsApp or Telegram.

Visit the updated BPD Express website, sign in to your customer account and explore the changes.

Thank you for choosing BPD Express and helping us make our service easier to use!

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