This is the original announcement of the BPD Express mobile app. The app has now been released for iPhone and Android.
What we planned
We were developing a way to book parcels and check their status on a smartphone, making everyday shipping tasks easier to access on mobile.
Features and downloads
Our app launch article describes the features and provides App Store and Google Play links. Use these links to install the official BPD Express app.
Need help?
Message us on WhatsApp or Telegram. Include the origin country, recipient address and parcel weight. For an existing shipment, add its tracking number. For calls: +49 6155 840777.
Sending a parcel should be simple. That’s why we’ve updated the BPD Express website and customer account, making navigation clearer, shipment booking easier and adding more features to help you manage your parcels.
Our goal is to help you spend less time booking shipments and find the information you need more easily.
A clearer, easier-to-use website
We’ve reorganised the website and improved how information is presented. This makes it easier to explore our services, find answers to your questions and start booking a shipment.
We’ve also focused on the steps along the way: which options to choose, what information to provide and what happens next.
Your updated customer account
Your customer account now offers more features. We’ve also worked to make everyday tasks simpler and easier to understand, whether you’re a regular customer or using BPD Express for the first time.
When booking, you can choose the service package that suits your shipment: BPD Standard, BPD Care or BPD Care+, along with any additional services you need.
Find out more about the packages, prices and included services in our article about BPD Standard, Care and Care+.
Getting started on the updated website
Calculate shipping costs. On the homepage, select the origin country, destination country and parcel weight.Open your customer account. You will find the account button at the top of the website.Choose your service. When booking, compare BPD Standard, BPD Care and BPD Care+ and add the services you need.
If your parcel is already on its way, use the tracking section on the website.
Regular improvements from here on
The updated website provides a foundation for further development. We’ll regularly add features, simplify individual steps and improve the experience from exploring our services and booking a shipment to receiving a parcel.
We’ll introduce these changes gradually, guided by our customers’ questions and experiences.
Your feedback matters
Was a step unclear? Did you notice an error or find that a useful feature was missing? Please let us know.
Specific examples are particularly helpful: what were you trying to do, and where did you run into difficulty?
You can contact us via WhatsApp or Telegram.
Visit the updated BPD Express website, sign in to your customer account and explore the changes.
Thank you for choosing BPD Express and helping us make our service easier to use!
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Related articlesDownload BPD Express for iPhone and AndroidBPD Express tracking: check your shipment status
The BPD Express app is available for iPhone and Android. Create shipments, check parcel statuses and contact our team from your smartphone. Here are the main features and official download links.Download for iPhoneDownload for AndroidCreate a shipment in the appHave the sender’s and recipient’s details ready, create a shipment and select the available delivery options. You can return to your order information in the app whenever you need it.Book and pay for delivery online on the BPD Express website. The initial amount is based on the weight you enter and the services you select. We check the parcel’s weight at the warehouse. If the cost increases, pay the difference online. We dispatch the parcel from the warehouse only after receiving the additional payment. Conditions and available shipping options depend on the destination.Parcel tracking and notificationsThe parcel list lets you check the statuses of several shipments in one place. Real-time tracking is available for Kazakhstan and Kyrgyzstan, with delivery progress displayed in the app.Enable push notifications to receive status updates. If notifications do not arrive, check the permissions for BPD Express in your phone settings.Contact our team and receive a recipient photoIf you have a question about a shipment, contact our team. Having your order number ready helps us find the relevant information more quickly.We have also kept our recipient photo service in a digital format. For many families, it is both confirmation of delivery and a personal moment shared with loved ones. Ask our team about the conditions for your shipment.Getting startedOpen the App Store or Google Play using a button below.Install BPD Express and follow the on-screen instructions.Allow notifications if you would like to receive shipment updates.Create a shipment or check your parcel information.Device compatibility and the available app version are listed in the relevant store.Download for iPhoneDownload for AndroidUseful information before you sendThe updated BPD Express website and customer accountBPD Standard, Care and Care+: compare services
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Related articlesBPD Express tracking: check your shipment statusUpdated Website and Customer Account | BPD Express
Before booking a parcel shipment, ask the recipient to send their full address in one message. This makes it easier to copy the details into the form and check them before sending the parcel.
Which alphabet should I use?
Always write the sender’s address in Latin letters.Always write the recipient’s address in Cyrillic, using the Russian alphabet.
What to check before booking
Recipient’s first and last name. Check the spelling against the details they sent you.Country, town or city, and street. If places have similar names, confirm the correct one.House and apartment numbers. Include the building or block number if it is part of the address.Recipient’s phone number. Check the country code and make sure the number is current.
Before confirming the booking, compare the details in the form with the address the recipient sent you.
What if there is a mistake in the address?
If you have not confirmed the booking yet, correct the details in the form. If you have already booked, contact BPD Express support via WhatsApp or Telegram. Include the booking or tracking number and the complete, correct address. If the parcel is already on its way, we can check whether the address can still be changed.
Book a shipment
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Related articlesHow to send a parcel with BPD Express: step by stepHow to pay for parcel delivery online
BPD Express announces its transition to an expanded development model, positioning the company as a tech-driven logistics provider that combines international delivery with proprietary digital solutions.
For many years, BPD Express has specialized in shipping parcels and documents from Europe to Russia, the CIS, the Caucasus, and Central Asia. The company has built a robust logistics infrastructure featuring centralized route control, transparent tracking, and end-to-end door-to-door shipment support.
At this new stage, BPD Express is strengthening its focus on logistics technology, automation, and intelligent data processing—grounded in the company’s real operational workflows.
Logistics enhanced by technology and AI
The transition to a technology-driven model includes implementing in-house IT solutions designed to increase the accuracy and speed of shipment processing:
automated processing of logistics documents and receipts
intelligent recognition and validation of sender and recipient data
automation of packing list handling and product grouping
reducing human-factor impact in critical logistics processes
increasing transparency and operational control across international delivery
BPD Express uses AI to support the operations team—not to replace human oversight. All solutions are implemented with reliability, security, and applicable regulatory requirements in mind.
What this means for customers
For customers, this technological focus translates into faster processing, fewer document and address errors, more stable and predictable delivery timelines, and continued personal support throughout the shipment journey.
BPD Express emphasizes that automation and digitalization serve one purpose: improving the quality of international delivery from Europe.
Strategic development of BPD Express
The shift toward a tech-driven logistics model is a logical next step in the evolution of BPD Express. By combining hands-on international logistics expertise with modern digital tools, the company is shaping a new service standard for deliveries originating in Europe.
BPD Express is not just delivery. It is technology-driven logistics—under control.
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Related articlesUpdated Website and Customer Account | BPD ExpressDownload BPD Express for iPhone and Android
