BPD Express Accepts Delivery Requests for the Donetsk and Luhansk Routes
BPD Express is expanding its list of serviced delivery routes and now accepts requests for deliveries to selected locations in the Donetsk and Luhansk directions, including areas often referred to by customers as the so-called DNR and so-called LNR.
We understand that this route is important for many customers who need to send documents, personal belongings or permitted goods to family members, relatives or close contacts. Customers can contact BPD Express support to check whether delivery is possible to a specific address.
How to Request a Delivery
To check whether a shipment can be accepted, please contact BPD Express and provide the following information:
destination city or locality;
type of shipment: parcel or documents;
approximate weight and dimensions;
description of the contents;
recipient contact details.
After reviewing the information, the BPD Express team will confirm whether the shipment can be accepted, what details are required for processing and which restrictions may apply.
What Can Be Sent
Only permitted items that comply with applicable transport rules, customs requirements and route-specific restrictions can be accepted for shipment.
Before accepting a shipment, BPD Express may request a description of the contents, an item list, receipts or additional information. This review is necessary to process shipments correctly and safely.
Important Information About Restrictions
Deliveries to the Donetsk and Luhansk routes are possible only if the shipment, recipient, route and contents comply with applicable requirements and restrictions.
BPD Express does not accept prohibited items, sanctioned goods, goods with possible dual-use relevance, dangerous goods, weapons, weapon parts, cash, unclear or insufficiently described contents, or any other items that cannot be transported under applicable transport rules or restrictions.
If additional review is required for a specific shipment, BPD Express will contact the customer before accepting the parcel for processing.
Why the Address Should Be Checked in Advance
Delivery availability depends on the specific locality, the current operational situation, the route and the contents of the shipment. For this reason, customers should contact BPD Express support before submitting a shipment and check delivery availability for the exact address.
This advance review helps avoid incorrect order registration, delays and possible returns.
Where to Get Support
For questions about delivery to the Donetsk and Luhansk routes, please contact BPD Express customer support. Our team will check delivery availability, explain the process and provide information about the details required for processing.
If you already know the destination city, approximate weight and contents of the shipment, please prepare this information in advance. This will help us process your request faster.
Frequently Asked Questions
Does BPD Express deliver to the so-called DNR and so-called LNR?
BPD Express accepts delivery requests for selected locations in the Donetsk and Luhansk directions, including areas often referred to by customers as the so-called DNR and so-called LNR. Delivery availability is checked for each specific address.
Can I send a parcel immediately?
Before a shipment can be accepted, the destination locality, shipment type and contents must be reviewed. After the review, BPD Express will confirm whether the shipment can be accepted.
Can I send documents?
Document delivery availability is checked based on the specific address and route conditions. Please contact BPD Express customer support for consultation.
Which items cannot be sent?
BPD Express does not accept prohibited items, sanctioned goods, goods with possible dual-use relevance, dangerous goods, weapons, cash or other contents that do not comply with transport rules or applicable restrictions.
Why is an advance review required?
An advance review is required due to the specifics of the route, applicable restrictions, routing conditions and content requirements. It helps register the shipment correctly and reduce the risk of delays or returns.