Pochtamt.eu Becomes Part of BPD Express

Pochtamt.eu becomes part of BPD Express. We are bringing customer support, new inquiries and shipment assistance into one unified BPD Express service environment, making it easier for customers to receive information, submit new requests and get support for their shipments.

For Pochtamt.eu customers, existing requests and shipments remain in progress. No new request needs to be created if an order has already been submitted. For questions about an existing shipment, customers can contact BPD Express customer support and provide their request number or tracking number.

What Changes for Pochtamt.eu Customers?

Pochtamt.eu is being integrated into the BPD Express service environment. New inquiries, new shipment requests, customer support and shipment assistance will be handled through BPD Express.

This creates a clearer and more centralized customer experience. Customers will be able to receive up-to-date information, support with parcel delivery, help with tracking and assistance with new shipment requests through one dedicated service team.

Existing requests remain in progress. Shipments that have already been submitted do not need to be registered again.

Where Can Customers Get Support?

Customers with questions about existing requests, parcel tracking, document delivery, new shipment requests or general support can contact BPD Express customer service.

When contacting support about an existing request, please provide your request number or tracking number. This helps the support team check the status faster and assist you more efficiently.

Why Are Pochtamt.eu and BPD Express Being Unified?

The goal of this integration is to make customer service clearer, more centralized and easier to access. When new inquiries, shipment requests, customer support and shipment assistance are handled in one system, customer questions can be processed faster and more consistently.

BPD Express will continue to develop its services for parcel and document delivery from Germany and other European countries. By integrating Pochtamt.eu, customers will have a more unified way to access information, support and shipment services.

Key Information at a Glance

Existing Pochtamt.eu requests and shipments remain in progress.

New inquiries will be handled through BPD Express.

Customer support will be centralized in the BPD Express service environment.

Existing shipments do not need to be registered again.

Up-to-date information will be published on the BPD Express website and in the official BPD Express channels.

Frequently Asked Questions

Is Pochtamt.eu closing?

Pochtamt.eu becomes part of BPD Express. Customer support, new inquiries and shipment assistance will be handled through the unified BPD Express service environment.

What happens to my existing request?

Existing requests remain in progress. If your request has already been submitted, you do not need to create a new one.

Where can I ask questions about my shipment?

For questions about existing requests or shipments, please contact BPD Express customer support. Please provide your request number or tracking number when contacting the support team.

Do I need to create a new request with BPD Express?

If your shipment has already been submitted through Pochtamt.eu, no new request is required. New inquiries and new shipment requests will be handled through BPD Express.

Where can I find up-to-date information?

Up-to-date information will be published on the BPD Express website and in the official BPD Express channels.