BPD Express WhatsApp Temporarily Unavailable: Requests Are Being Accepted via Telegram and Instagram Direct Until March 23, 2026

Dear customers,

We would like to inform you that BPD Express WhatsApp has been temporarily unavailable for the past few days.

This temporary disruption is connected to our transition to a new management system and a broader upgrade of our customer service processes. These changes are part of our ongoing work to improve request handling, strengthen communication, and raise the overall standard of service for our clients.

Most importantly, all WhatsApp messages previously sent to us have been received.
No requests have been lost. We will review every message and reply to all WhatsApp enquiries on Monday, March 23, 2026.

Until Monday, March 23, 2026, we are continuing to accept new requests via:

Telegram: https://t.me/BPDExpress
Instagram Direct: instagram.com/m/bpdexpressde

If you would like to submit a new request, arrange a shipment, ask about delivery, discuss a parcel, or receive support regarding an order, please do not wait for WhatsApp to be restored.
Our team remains available and is actively processing enquiries through Telegram and Instagram Direct.

For BPD Express, clear and reliable communication with our customers is a key part of our service. As a company specialising in the delivery of parcels, documents, and orders from Germany and across Europe, we understand how important it is for clients to receive timely replies and dependable support.

The current system transition is an important step in the further development of BPD Express. It will allow us to improve internal workflows, process requests more efficiently, and provide an even higher level of customer care.

We would also like to share that we are introducing a new Quality Department. Its purpose is to strengthen service control, improve response standards, and further enhance the customer experience. We will provide more details about this new department soon through our social media channels and in direct communication with our clients.

We sincerely appreciate your patience, trust, and understanding during this period.
Every improvement we make is aimed at delivering a better, faster, and more reliable service for our customers.

Sincerely,
The BPD Express Team